These customers had found the perfect piece for their stand-alone Entertainment Center. Pottery Barn showed it in a recent catalog and they had gone to see it in person and that’s when things with a ready-made Pottery Barn piece started going south. They liked the color that they saw in the catalog but in person they were not impressed and what they thought was a close match was way off. Also they really wanted a larger TV than the one the stock piece would accommodate.
That when they contacted us. During our first consultation they showed me the picture in the Pottery Barn catalog of the piece they wanted and we used that as our starting point for their custom-made unit. We matched all of the style choices that were important to them and then worked hand in hand with them to accommodate the larger TV they really wanted. During another conversation, we made sure there was enough room underneath for all of their components. Getting the color right just takes the extra step of taking the samples home and viewing them in the area of the house the unit will live in.